What are cookies?
What information is stored by a cookie?
What types of cookies do we use?
Do we use third party cookies?
What happens if I do not enable cookies?
How can I control or delete cookies?
What happens if I delete my cookies?
A cookie is a small text file that is sent to and placed on your device (e.g. a computer, smartphone, tablet, or any other internet-enabled device), by a website that you have visited. It enables a website to 'remember' who you are.
When you visit a site for the first time, a cookie is saved onto your device. The next time you visit that website, your device checks to see if a cookie has previously been downloaded from that website. If it finds a match, the information contained in that cookie is then sent back to the website. The website is then aware that you have visited it before.
Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').
A cookie will usually contain:
The name of the website from which the cookie has come from
The 'lifetime' of the cookie (i.e. how long it will remain on your device for)
A value, which is usually a randomly generated, unique number
When you visit https://www.mobileshop.com, any cookies placed by ourselves, allow us to identify whether or not you have purchased from us before. These cookies do not contain personal information about you.
Some cookies are essential for the site to function, so we enable these cookies automatically when you arrive at the site. Other cookies allow us to provide the services and features that are most likely to meet your needs, and to customise our service to make your experience quicker and easier.
Cookies allow us to:
Keep track of the items you have stored in your shopping basket
Identify and verify your identity when you log in to our site
Remember you when you return to Mobileshop.com so that we can offer a more personalised shopping experience, by providing content and offers tailored to your preferences
Compile anonymous, aggregated statistics that allow us to understand how you use our site – we cannot identify you personally from this information
Prevent fraudulent activity and carry out other essential security
Help develop Mobileshop.com to make it easier for you to use
By using Mobileshop.com, you agree that we can place cookies on your device.
Our cookies do not store any sensitive information about you, such as your name, address, phone number, e-mail address, payment details, password, or any other information that personally identifies you.
There are many different uses for cookies, but they generally fall into the following main categories:
These cookies are essential in order to enable you to move around Mobileshop.com and use its features, such as accessing secure areas, adding items to your shopping basket and placing an order.
These cookies do not contain personal information about you; however, if you choose not to enable these cookies, it will affect the performance of the website, or parts of it.
These cookies help us understand how visitors interact with Mobileshop.com by providing information about the pages visited, the time spent on the website, the journey taken throughout the site, etc. in addition to any issues experienced, such as error messages.
These cookies do not collect information about you – all of the information collected is anonymous and aggregated. It is only used to help us understand how to improve the performance of the website.
These cookies are used to provide services or to remember settings that you saved, to improve the experience of using Mobileshop.com.
The information that these cookies allow us to collect, includes personally identifiable information that you have disclosed, such as your username. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it.
If you choose not to enable these cookies, it will affect the performance and functionality of the website, or parts of it, and will restrict access to the website's content.
Third party cookies are used to deliver content that is more relevant to you and your interests. They are used to deliver targeted advertising or to limit the number of times you see an advertisement. In addition, they are also used to measure the effectiveness of advertising campaigns featured on Mobileshop.com and other third-party websites.
These cookies are used to remember websites that you have visited and this information will be shared with other parties, including advertisers and agencies we work with.
Third party advertising companies
Mobileshop.com use third-party advertising companies to place banner advertisements about our products and services on other websites. To measure the effectiveness of these advertising campaigns, and to offer selective ad content, the advertising companies may use an anonymous identifier (such as cookies or Web beacons) to learn more about your visits to https://www.mobileshop.com and other websites. This anonymous identifier is NOT your name, address, phone number, e-mail address, password, or any other information that personally identifies you.
Web beacons (also known as web bugs / pixel tags / clear GIFs) monitor the behaviour of visitors on websites and can provide information to third party companies regarding what users do on websites.
If you take the opportunity to 'share' Mobileshop.com content with friends through social networks – such as Facebook and Twitter – you will be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
We recommend that you choose to allow us to enable all cookies whilst browsing so that we can bring you the best possible experience and let you know about offers that could be right for you.
You can choose whether to let us enable all cookies when you visit https://www.mobileshop.com (see 'how can I control or delete cookies?')
If you decide not to enable cookies, you will still be able to browse Mobileshop.com, but you will not be able to place an order through it. In addition, some other, key aspects of the site will not work on your device.
For this reason, we recommend that you ensure cookies are enabled.
Most web browsers are automatically set to accept cookies, but if you'd prefer to restrict, block or delete cookies from Mobileshop.com, you can use your web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) to do this. Please refer to the 'Help' menu of your preferred web browser to learn how to change your cookie preferences. This will tell you how to stop your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
For information on how to manage cookies on your smartphone, tablet, or other internet-enabled device, please consult your device's documentation, or any associated online help files.
If you use different devices to view and access the Mobileshop.com website (e.g. a computer, smartphone, tablet, or other internet-enabled device), you will need to ensure that each web browser on each device is adjusted to suit your cookie preferences.
If you delete your cookies, you will have to update your preferences with us again. In addition, some aspects of our site will not work temporarily.
You can find out more information about cookies by visiting www.allaboutcookies.org