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Vodafone Network Guide - Message Service

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Messaging Services
See what Vodafone services can do for you.

> Vodafone Messaging Services

In business it's sometimes surprising how talk can actually get in the way of productive communication. It may be impossible to talk. Sometimes it's better not to. Often you want to spread the news but you can't hear yourself think.

On these and other occasions, Vodafone's messaging service provides a practical and cost-effective solution. If you're looking to squeeze the most out of each business day, the possibilities it offers are well worth some quiet reflection.

> Text Messaging

When it's vital that an accurate message gets through or when it's not convenient to talk, Vodafone Text Messaging is the businesslike way to communicate reliably and clearly.

Simply enter a message on your mobile and send it to the mobile of a colleague or customer. Each message can be up to 160 characters long, but with abbreviations you can save space and time.

When you're back at your desk, Text Messaging works just as well from a PC, using special software, or via the www.vizzavi.co.uk website.

> Every Situation Is Covered

Messages arrive almost immediately even if the recipient is engaged. If the recipient has their phone switched off, your message will be stored for 3 days for immediate view when they switch back on.

It doesn't matter where you, or they, are. The system works almost anywhere in the world, 24 hours a day. And thanks to cross network messaging, you can swap text messages with digital phones on Cellnet, Orange or One2One, or on overseas digital networks.

Whatever the situation, it's covered with Vodafone.

> Why Send A Text Message?

Vodafone Text Messaging is:
- Immediate - your message is automatically delivered as soon as the recipient's phone is available
- Reliable - with Customer Delivery Service you can preset your phone to show the exact time the message was delivered
- Discreet - useful when a voice call is inappropriate
- Accurate - for confirming names, phone numbers, dates
- Visual - useful in noisy environments
- International - useful abroad*
- Convenient - ideal for remote workers to keep in touch

*Where Vodafone has roaming agreements with the network concerned


> E-mail Alerts

Just because you're away from the office it needn't mean delaying action on important e-mails. Vodafone's easy to use Email Alert service keeps you constantly up to date by forwarding e-mail subjects and senders' addresses as text messages to your mobile phone.
You can read and reply to anything you recognise as urgent by logging onto the Internet from a laptop or from the nearest available PC. You can also e-mail directly from your mobile via the Vodafone Multi Media Portal, vizzavi. To use the service, you'll need to set up a Vodafone e-mail address at www.vizzavi.co.uk.
Now you can be on the move and in control of your inbox, with Vodafone Email Alert.

 


> Business Growth


Text Messaging is the star performer in our mobile services portfolio and is growing month on month. One reason for this is its versatility. Companies are using it for tasks as diverse as tariff change notification, barring alerts and payment chasing. Customers also react well to being contacted this way and often respond directly.

One reason for this is its versatility. Companies are using it for tasks as diverse as tariff change notification, barring alerts and payment chasing. Especially useful is the ability to obtain a full audit of messages both sent and received. Customers also react well to being contacted this way and often respond directly.

A technical advantage is that text messages can be sent and received concurrently with voice and data calls, which means added value for certain applications.


> You Can Also Text Message Abroad


With more international roaming partners than any other UK mobile network provider, Vodafone can offer the exchange of Text Messages between mobiles in more than 120 countries. It's free to receive messages in any country where Vodafone has a roaming agreement and the roaming partner supports the service.

The cost, of sending a text message while roaming depends on which network you are on - please refer to your Service Provider for details - but in all cases receiving a Text Message costs nothing. For more information about using Vodafone Text Messaging abroad, dial our fax* information lines, using the poll retrieve function on a fax machine.

- Within Europe 08700 700151
- Outside Europe 08700 700152

*Calls charged at the national rate.

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