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OFCOM Cash Back Guidelines

Cash Back & Gift Card Help Centre
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Cash Back Online Tracking
Online Claim Tracking:
Track the status of your Cash Back or Gift Card Claim online - using our tracking system - have your Cash Back Voucher Claim Number & Postcode ready
       
Ofcom Guidelines
Ofcom Guidelines:
We regularly check the Cash Back Redemption Terms & Conditions of each mobile phone retailer against the five key guidelines set out by OFCOM.
These guidelines were put in place to ensure mobile phone retailers give customers a fair set of redemption rules for which to claim their Cash Back incentives.View Here
       
Cash Back Frequently Asked Questions
Cash Back Frequently Asked Questions:
For Customers who Ordered After 9th October 2007
For Customers who Ordered Between 1st November 2006 & 9th October 2007
For Customers who Ordered Between 15th May 2006 & 31st October 2006
For Customers who Ordered Before 15th May 2006
       
Cash Back Terms and Conditions
Cash Back Terms & Conditions:
For Customers who Ordered After 9th October 2007
For Customers who Ordered Between 1st November 2006 & 9th October 2007
For Customers who Ordered Between 15th May 2006 to the 31st October 2006
For Customers who Ordered Before 15th May 2006
       
View Cash Back Comments
View Customer Comments:
See what other customers have been saying about their MobileShop.com experience
   
Cash Back Enquiries
Submit a Cash Back or Gift Card Enquiry:
If you cannot find the answer to your Cash Back or Gift Card enquiry online - click here to send an enquiry to our Cash Back Claims Team
 
Track the Progress of Your Cashback Redemption